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Frequently Asked Questions

The Following are some of most frequently asked questions we receive about TheFlyer.com. If you are not able to find the answer to any questions you may have below, you can always contact us directly.

 

How much does it cost to place an ad?

You can place any ad you’d like, with nine photos, on TheFlyer.com for FREE! The only things that cost extra are the upgrades you can choose to add while placing your ad.

 

How many ads can I place?

Users can place an unlimited amount of ads but you are not allowed to have more than two versions of the same ad running concurrently in different categories and/or locations unless you've purchased the upgrade to do so.

 

How long is my ad up for?

A basic ad will run for 28 days. If you purchase a package your ad will last for the length specified on the package. You will receive an email prior to the ad expiring giving you enough time to go back in and renew the ad the ad. Ads can be renewed as many times as you'd like.

 

Will my ad also be in print?

All ads placed online will not appear in print unless requested. When you finish placing your ad online and are on the confirmation page you can put your name and number in the light blue box beneath the order summary and a print representative will give you a call.

 

How much does a print ad cost?

All print ads are priced differently based on the category, what type of ad it is, upgrades, and how many households you’d like to reach; a print representative will go over this with you if you request your online ad to appear in print. If interested in print only please contact us here.

 

Who will see my ad?

Online ads are not restricted geographically like print ads so they can be seen by anyone in the world though the majority of our traffic comes from both South Florida and Central Florida. When placing an ad it does ask for a zip code but this is used in order to place your ad in the apporpriate geographic location and does not mean only people in that zip code will see it. The parameters used by people searching on TheFlyer.com determine what ads they see so if they do a county wide search only ads in that county will be displayed and the same goes for zip code and city searches though they are afforded the option to view ads within 25 miles of any location.

 

My ad is inactive. What does this mean?

You’re ad could be inactive for a few reasons. One of them is because your account may not be active and until you activate it your ads will not be live. If you did not receive your activation email in your inbox after about 20 minutes check your spam or junk email folders; if it is not there let us know. Another reason your ad may not be active is because it is pending moderation. All ads placed in our Jobs, Pets, and Real Estate & Rentals categories, as well as those flagged for potential banned content, must be approved before going online. Ads are also considered inactve when they are not finished. In this case all you have to do is hit the "Edit" link in the lower corner of the box dsiplaying the ads activity status and proceed through the steps to finish the ad. Finally, your ad may be inactive because it has expired or you cancelled it and it simply needs to be renewed.

 

Some of the ads I see online have different upgrades then the ones I see available. How do I get those?

Some upgrades are only available to ads placed in specific categories and/or locations. We also offer custom backgrounds and if interested you can contact us here.

 

Can I post my website link in my ad?

When placing an ad there is a field for you to enter your website’s url (please follow the formatting instructions) and if you do this a link will appear in your ad prompting users to visit your website. Text in ads will not hyperlink.

 

Can I have my classified ad direct straight to my website?

Yes, if interested in his feature please contact us.

 

Why was my ad rejected?

Your ad could’ve also been rejected for violating our terms of use or it could’ve been picked up by our spam filter. If you feel as though your ad was unjustly rejected let us know.

 

I’m having trouble getting my ad set up and need help. Can you assist?

Of course! If you need any help placing an ad or setting up an account we’d be more than happy to assist you and you can contact us at anytime and we will respond as soon as we can.

 

Where can I get info on banner ads and other form of digital advertising?

Learn about our digital product offerings here or you can contact us.

 

Where can I get info on print advertising?

Learn about our print product offerings here or you can contact us.

Our customer support is here for you! You can contact us daily from 8am to 5pm Eastern time by calling (800)-995-4433 and chat.
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